| 1. Challenge |
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While Hatfield was experiencing success and doing well, it wanted to make long term improvements that would help the company "sharpen its edge" and remain competitive. |
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| 2. Findings |
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Common communication and educational shortcomings were directly impacting profitability |
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The managers needed ways to interact with their teams on a daily basis to ensure information was conveyed from top to bottom throughout the company |
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Many managers lacked the basic techniques for analyzing daily production statistics |
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| 3. Goals |
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Change the culture of the company and strengthen its overall performance |
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Get management to take greater ownership of each department and have employees and managers working together to achieve common goals |
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| 4. Recommendations |
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Teams participate in open meetings and workshops to exchange ideas, develop uniform guidelines and learn standards |
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Initiate huddle meetings at the start of each shift so that teams can discuss goals and objectives on a regular basis. |
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Put visual communication boards in prominent areas to track production statistics |
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| 5. Results |
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Conquered barriers to production and realized substantial savings and yield increases |
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Dramatically reduced the numbers of missed or delayed shipments |
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Managers now take charge of their positions by setting expectations, fostering accountability and working to drive performance |
